FAQ

Dog Boarding Reservations & Availability

How do I book dog boarding at Downtown Dog Daycare & Boarding?

You can reserve your dog’s stay by using our online booking system, https://www.downtowndogdallas.com/register click on LOG IN, or text/call us at (214) 426-1560. We recommend booking early during holidays and peak travel seasons, as dog boarding fills quickly.

Do you accept last-minute boarding reservations?
We do our best to accommodate last-minute dog boarding requests based on availability, but keep in mind that we require a temperament test for dogs over 50 lbs. This should be done in advance of your reservation. Please text or call us for same day availability (214) 426-1560

Is there a waitlist if dog boarding is full?
Yes! Especially for the Holidays. If we’re fully booked, we can place your dog on a waitlist and notify you if space becomes available. We recommend our customers book in advance to guarantee a spot for their pups.

Dog Boarding Vaccination Requirements
What vaccines are required for dog boarding and daycare?
For the safety of all guests, we require:

Rabies
Distemper (DHPP)
Bordetella
Influenza (most vets do not require this so we may allow a grace period for new customers)

All vaccinations must be current prior to arrival. As well as for them to be on a heartworm, flea & tick treatment. These vaccination requirements help maintain a healthy environment for all dogs in our care. We are a group play facility, so please know that it is impossible to fully prevent the spread of illnesses due to nose-to-nose touching, but we do the best we can.

Does my dog need to be spayed or neutered?
Dogs that are intact and under the age of one year are eligible for group play based on availability and a temperament test. Dogs that are intact and over the age of one are not eligible for group play, but they are welcome to join us for day boarding and individual play, based on availability.

Is a daycare evaluation required?
Yes. All dogs over 50 lbs, will need to do a temperament test before their stay.
The temperament test will be a free day of daycare, you can drop-off your dog starting at 7:30am and pick-up before 7:00pm (Monday to Friday)We just ask you give us a few hours to get to know your pup's behavior, likes kennel/suite depending on your reservation etc.

Dog Boarding Drop-Off & Pick-Up Times
What are your boarding drop-off and pick-up hours?
Our lobby hours are:

Monday–Friday: 7:00am-7:00pm
Saturday & Sunday: 8:00am -5:00pm

Dog Boarding Accommodations & Suites
What types of boarding accommodations do you offer?
We provide:

Standard dog boarding kennels 39" by 51" for dogs up to 50lbs
Private dog boarding suites 5ft by 3ft and larger
Family suites for multiple dogs from the same household

Can multiple dogs stay together?
Yes! Dogs from the same family can share a family suite when available.

Dog Daycare & Supervised Playgroups
How are dogs grouped in daycare?
Dogs are grouped by size, temperament, and play style. Our trained staff supervises all daycare play sessions for safety.

What happens during bad weather?
We offer indoor play areas with climate control to ensure dogs stay active and enriched, rain or shine.

Dog Boarding Pricing & Discounts
How much does dog boarding cost in Dallas?
Boarding rates start at $38 per night. Pricing may vary based on weight

*Pick-ups or drop-offs will not be available on the major holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, Christmas eve, and New year’s day.

Dog Daycare & Supervised Playgroups
How are dogs grouped in daycare?
Dogs are grouped by size, temperament, and play style. Our trained staff supervises all daycare play sessions for safety.

What happens during bad weather?
We offer an indoor play area with climate control to ensure dogs stay active and enriched, rain or shine.

Do You Have Cameras in your facility?
We have 20 indoor and outdoor cameras throughout our facility for internal use only. Because our Manager lives on site we don't stream the content of our cameras, both for her security as well as our dogs. We know that access to cameras is a common feature for many facilities, but we feel the risk is not worth it and apologize if this bothers you.
However, if at any point you would like to review footage of your dog our manager and staff have access to our cameras and can show you whatever you would like. Additionally, we are very active on Instagram and share pictures with you through our Pawgress reports.

How does a typical day looks like?
07:00am Potty Time + play time
08:30am Breakfast time
(each dog is fed individually inside their kennel)
09:30am Play time
12:00am Nap time
02:00pm Play time
05:00pm Dinner
06:00pm Play Time
07:00pm Bed Time (This often gets extended to 8:00, and will definitely be the case during holidays)

What to Bring for Dog Boarding?
Should I bring my dog’s food?
Yes, we recommend bringing your dog’s regular food to avoid digestive upset. Please pre-portion meals if possible. That said, we do offer premium house food at $2/meal

Do you administer medications?
Yes, our trained staff can administer most medications added to their food or in a pill pocket. We do not administrate any injectable medications
Tour our Dog Boarding Facility Downtown dog Daycare & Boarding
We welcome tours of our dog boarding and daycare facility! Seeing where your pup will stay and play gives you peace of mind.
Please call ahead to schedule a tour whenever is convenient for you.

Looking for the Best Dog Boarding in Dallas?
At Downtown Dog Daycare & Boarding, we provide safe, clean, and enriching dog boarding and daycare services for pet parents who want the very best.
📞 Call/Text us today: (214) 426-1560
📍 Conveniently located in 2201 S. Harwood Street, Dallas, Texas 75215
📅 Book your dog’s stay online anytime here